1. General provisions.
1.1. These rules for the purchase and sale of goods (hereinafter referred to as the Rules) are a legal document binding on the Parties, which establishes the rights, obligations and responsibilities of the Buyer and the Seller when the Buyer purchases goods in the e-shop.
1.2. The Seller reserves the right to change, amend or supplement the Rules at any time, taking into account the requirements established by legal acts. The buyer is informed on the e-shop's website. When the Buyer purchases in the e-shop, the Rules in force at the time of placing the order shall apply.
1.3. To buy in the e-shop has the right to:
1.3.1. natural persons with legal capacity, i.e. persons who have reached the age of majority, whose legal capacity is not restricted by court order;
1.3.2. minors between the ages of 14 and 18, only with the consent of their parents or guardians, unless they have their own income;
1.3.3. legal entities;
1.3.4. authorized representatives of all the above persons.
1.4. By confirming the Rules, the Seller also guarantees that, in accordance with the rules 1.3. item 2.1. The Buyer has the right to buy goods in the e-shop.
1.5. The contract between the Buyer and the Seller shall be considered concluded from the moment when the Buyer clicks on the button "Confirm order" (see item 5 "Order of goods, prices, payment procedure, terms" after forming a basket of goods in the e-shop, indicating the delivery address, choosing the payment method and familiarizing with the Seller's rules).
1.6. Each contract concluded between the Buyer and the Seller is stored in the e-shop.
2. Protection of personal data.
2.1. To order goods in the e-shop, the Buyer can:
2.1.1. by registering in this e-shop – by entering the data requested in the registration;
2.1.2. without registering in this e-shop.
2.2. Buyer when ordering goods 2.1. in the ways provided for in the rules, the respective information fields provided by the Seller must indicate the Personal Data of the Buyer necessary for the proper execution of the order: name, surname, delivery address, telephone number and e-mail address.
2.3. By confirming these rules, the Buyer agrees that 2.2. The Buyer's personal data provided in clause 2.1.1 would be processed for the purposes of selling goods and services in the e-shop, analysis of the Seller's activities and direct marketing.
2.4. By agreeing that the Buyer's personal data would be processed for the purpose of selling goods and services in the Seller's e-shop, the Buyer also agrees that the e-mail address and telephone number indicated by the Buyer would send the information messages necessary to fulfill the order of the goods.
2.5. The Buyer, by registering in the e-shop and ordering the goods, undertakes to store and not disclose the login data to anyone.
3. Buyer's rights and obligations.
3.1. The Buyer has the right to buy goods in the e-shop in accordance with the procedure set forth in these Rules and other information sections of this e-shop.
3.2. The Buyer has the right to withdraw from the contract of purchase and sale of goods with the e-shop, notifying the Seller thereof in writing (by e-mail, indicating the item to be returned and its order number) no later than within 14 (fourteen) business days from the date of delivery of the item, unless the contract cannot be abandoned in accordance with the laws of the Republic of Lithuania (e.g. the product was used or the contract was concluded for the sale of hygiene goods – bedding products); see information on the website of the State Enterprise "Consumer Centre" http://www.vartotojucentras.lt/istatymas.php?id=1038, "Peculiarities of return and replacement of non-food goods").
3.3. Rules 3.2. The Buyer may exercise the right provided for in clause 2.2.1 only if the product has not been damaged or its appearance has not changed significantly, nor has it been used.
3.4. The Buyer undertakes to accept the ordered goods and pay the agreed price for them.
3.5. If the data provided in the Buyer's registration form changes, the Buyer must immediately update them.
3.6. The Buyer undertakes not to transfer his login data to third parties. If the Buyer loses his login data, he/she must immediately inform the Seller by the means of communication indicated in the "Contacts" section.
3.7. The Buyer, using the e-shop, agrees to these Purchase and Sale Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.
4. Seller's rights and obligations.
4.1. The Seller undertakes to create all conditions for the Buyer to properly use the services provided by the e-shop.
4.2. If the Buyer tries to undermine the stability and security of the seller's e-shop or violates his obligations, the Seller has the right to immediately and without warning restrict or suspend the Buyer's access to the e-shop or, in exceptional cases, cancel the Buyer's registration.
4.3. The Seller undertakes to respect the Buyer's privacy right to the personal information belonging to the Buyer specified in the e-shop registration form.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address indicated by the Buyer.
5. Ordering of goods, prices, payment procedure, terms.
5.1. In the e-shop, the Buyer can buy 24 hours a day, 7 days a week.
5.2. The Contract shall take effect from the moment when the Buyer clicks on the button "Confirm Order" and upon receipt of the order the Seller confirms it – sends a confirmation letter by e-mail indicated by the Buyer.
5.3. The prices of the goods in the e-shop and the formed order are indicated in euros, including VAT.
5.4. The Buyer pays for the goods in one of the following ways:
5.4.1. Payment using e-banking is prepayment using the e-banking system used by the Buyer. In order to use this form of payment, the Buyer must have signed an e-banking agreement with one of the following banks: SEB Bank; AB "Swedbank"; DNB Nord Bank; Parex Bank; "Ūkio bankas"; Danske Bank; Nordea Bank; bank "Snoras". The Buyer transfers the money to the e-shop's checking account. The responsibility for data security in this case lies with the relevant bank, since all monetary transactions take place in the bank's e-banking system.
5.4.2. Payment by bank transfer is a prepayment when the Buyer, after printing the order and going to the nearest branch of the bank, transfers the money to the bank account of the e-shop.
5.5. The Buyer undertakes to pay for the goods immediately. Only upon receipt of payment for the goods begins to form a parcel of goods and the time limit for delivery of the goods begins to run.
6. Delivery of goods.
6.1. The Buyer, having chosen the delivery service at the time of ordering, undertakes to indicate the exact place of delivery of the goods.
6.2. The Buyer undertakes to accept the goods himself. In the event that the Buyer cannot accept the goods himself and the goods are delivered to the specified address, the Buyer shall not be entitled to make claims to the Seller regarding the delivery of the goods to the wrong entity.
6.3. The goods are delivered by the Seller or the Seller's authorized representative (courier).
6.4. The Seller delivers the goods to the Buyer in accordance with the terms specified in the descriptions of the goods. These terms are preliminary, moreover, do not apply in cases when the Seller's warehouse does not contain the necessary goods and the Buyer is informed about the lack of ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the Seller's control. In this case, the Seller undertakes to immediately contact the Buyer and agree the conditions for the delivery of the goods.
6.5. In all cases, the Seller shall be exempted from liability for violation of the terms of delivery of the goods if the goods are not delivered to the Buyer or are not delivered in time due to the fault of the Buyer or due to circumstances beyond the Seller's control.
6.6. The Buyer must in all cases immediately inform the Seller if the shipment is presented in a crushed or otherwise damaged package, if the parcel contains unsolicited goods or an incorrect quantity, incomplete set of goods.
6.7. In all cases, if the Buyer notices package violations at the time of delivery, the Buyer must indicate the comments in the delivery document provided by the courier or draw up a separate act concerning these violations. The Buyer must do this in the presence of the courier. In the absence of such actions, the Seller is exempted from liability against the Buyer for damage to the goods related to packaging damage not marked by the Buyer in the courier delivery document.
7. Quality of goods, guarantees.
7.1. The details of each item sold in the e-shop are generally indicated in the description of the item next to each item.
7.2. The Seller is not responsible for the fact that the goods in the e-shop may not match the actual size, shape and color of the goods due to the characteristics of the monitor used by the Buyer.
7.3. The Seller provides a quality guarantee valid for a certain period of time for certain types of goods, the specific term and other conditions of which are indicated in the descriptions of such goods.
7.4. If the Seller does not provide a quality guarantee for certain types of goods, the guarantee provided for in the relevant legal acts shall be valid.
8. Return and replacement of goods.
8.1. Defects of sold goods are eliminated, defective goods are replaced, returned in accordance with the Rules for Returning and Replacement of Items approved by Order No. 217 "On the Approval of the Rules for Returning and Replacing Items" of 29 June 2001 of the Minister of Economy of the Republic of Lithuania, except for cases when the contract cannot be abandoned in accordance with the laws of the Republic of Lithuania (when the contract is concluded for the sale of hygiene goods – bed linen supplies; see information on the website of the State Enterprise "Consumer Centre" http://www.vartotojucentras.lt/istatymas.php?id=1038, "Peculiarities of return and replacement of non-food goods" Item 18 or the item is used.). Money for returned goods is in all cases transferred only to the payer's bank account.
8.2. In order to return the product(s) in accordance with paragraph 8.1 of the Rules. The Buyer may do so within 14 (fourteen) business days from the date of delivery of the goods to the Buyer, informing the Seller by the means of communication indicated in the contact section, indicating the name of the returned product, order number and reasons for return. Second-hand goods are not covered by the 14-day return guarantee.
8.3. When returning the goods to the Buyer, the following conditions must be observed:
8.3.1. the returned item must be in its original orderly packaging;
8.3.2. the product must be intact by the Buyer;
8.3.3. the product must be unused without losing its commercial appearance (undamaged labels, unsealed psyal films, etc.) (this item does not apply in case of return of defective goods);
8.3.4. the returned item must be in the same set as the Buyer received it;
8.3.5. When returning the product, it is necessary to present a document of its acquisition.
8.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with 8.3. article 2.1.1 lays down the procedure for returning the goods.
8.5. When returning the received wrong product and/or defective product, the Seller undertakes to take back such goods and replace them with similar suitable goods.
8.6. In the event that the Seller does not have the goods suitable for replacement, the Buyer shall be refunded the amount paid, excluding the price for delivery.
9. Buyer's and seller's responsibility.
9.1. The Buyer is fully responsible for the correctness of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller shall not be liable for the consequences arising therefrom and shall acquire the right to claim direct damages from the Buyer.
9.2. The Buyer is responsible for the actions performed using this e-shop.
9.3. After registering, the Buyer is responsible for the transfer of his login data to third parties. If the services provided by the e-shop are used by a third party who has logged in to the e-shop using the Buyer's login data, the Seller considers this person to be the Buyer.
9.4. The Seller shall be exempted from any liability in cases where losses arise due to the fact that the Buyer, regardless of the Seller's recommendations and the Buyer's obligations, did not get acquainted with these Rules, although such possibility was given to him.
9.5. If the Seller's e-shop contains links to the e-websites of other companies, institutions, organizations or persons, the Seller is not responsible for the information or activities carried out there, does not control, control and does not represent those companies and persons.
9.6. In the event of damage, the guilty Party shall indemn else's direct losses.
10. Marketing and information.
10.1. At the seller's discretion, the Seller may initiate various promotions in the e-shop.
10.2. The Seller has the right to unilaterally, without notice, change the terms of the shares, as well as to cancel them. Any change or cancellation of the terms and conditions of the shares is valid only forward, i.e. from the moment they are performed.
10.3. The Seller sends all notifications by the means of communication indicated in the Buyer's registration form.
10.4. The Buyer sends all notifications and questions to the telephones and e-mail addresses indicated in the "Contacts" section of the Seller's e-shop.
10.5. The Seller shall not be liable if the Buyer does not receive the information or confirmatory notices sent due to internet connection and network failures of e-mail service providers.
11. Final provisions.
11.1. These Rules for the Purchase and Sale of Goods are drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
11.2. All disagreements arising from the implementation of these Rules shall be resolved by negotiation. In case of failure to reach an agreement, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.
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